Here at the Lux Group we take great pride in our devotion to our company’s success, in our quick response to our client’s needs, the exceptional abilities and professionalism of the staff we represent, and our unquestioned integrity.
The directors have worked for and with some of the largest names in the business industry, fortune 500 companies regularly use our services as well as some of the biggest names in Show Business, Sport, Television and Film.
THE LUX GROUP EDGE We want our clients to notice a difference with The Lux Group – and they do! It’s a number of things…our high standards and work ethic, the calibre of our salespeople, our commitment to ongoing professional training and development, and the fact that we are all, full-time, career-orientated professionals. Each member of our group understands that the root of our business success is service.
OUR CLIENT SERVICE INCLUDES • A friendly greeting and helpful manner when calling our office • A quick response to calls utilizing a 24-hour answering/paging system, fax and e-mail • The opportunity to deal directly at all times with a LUX. salesperson or broker rather than an assistant or intermediary • Diligent adherence to our promises • A commitment to go the extra mile on behalf of our clients • Getting the job done!
WHY WE GET RESULTS Simply put, we take your business seriously. Understanding that the foundation of a successful client relationship is good communication and empathy, we begin by: • Listening to our clients to understand their needs and concerns • Acting in their best interests to achieve their goals • Sharing with them our extensive knowledge of the marketplace gained through our experience • Researching in depth using the latest technology. We also recognize our limits. In order that our clients are fully informed we consult with professionals outside our areas of expertise including lawyers, bankers, engineers, and environmental experts. Our client-centered service and years as experienced negotiators produce the winning combination that gets results!